I’ve been in and out of the UK for the past 8 weeks or so and I’ve felt like I’ve really been out of the loop. Why? Because I’ve been missing some great events in and around the FM sector. It’s made me consider the value I get from attending events,…
Following on from my blog earlier this week, while travelling to Scotland by train; I’m yet again surprised by ‘train behaviour’, this time on my return. Just across the aisle from me, a man had a ‘phone conversation about an FM bid! He even mentioned the O&M provider and client by…
I don’t know how it started, but one of the conversations here in Edinburgh with my delegates this week turned to deep fried mars bars. Apparently they are a Scottish speciality (mmm, not so sure). Anyway, I promised to track some down and today, after a delicious lunch at The…
‘Tea madam?’ asked the first, smiling member of East Coast train crew. ‘Milk’ scowled the second. I don’t even think there was a question mark in her voice. In fact, it was scary. All the good work, the excellent customer service shown by the majority of the team, undone by…
It’s been a while since I spoke French, so when I found myself in Paris last week it was with some trepidation that I walked into a meeting to introduce a new leadership programme. To be honest some of the business terminology has changed over the last few years, and…
I flew back from Australia early last week and went straight into four days of training. Finally, yesterday I headed home, for a full 20 hours! There were some pretty important things on my to do list: Spend time with the family. Do the washing. Have a cup of tea…
By Wendy King What a great time I had showing Liz Kentish around my favourite parts of Sydney at the weekend – footsore but content. I got to be a tourist in my own country and see it anew through another’s eyes. This got me thinking about how we experience…
First of all, thank you to one of our lovely clients in Australia for challenging me to write a blog about #Kentishontour, based around songs. As my world time clock is a bit out of synch right now, I’m burning the Midnight Oil, so here goes… Most of 2014 has…
Much has been talked recently regarding agile and remote working, using technology which allows you to be anywhere and still be able to communicate with your colleagues to get the job done, it’s wonderful, except when it isn’t! Remember that old excuse about why you have not done something because…
Since I arrived in Sydney there have been people camped outside the Apple store. So, today that means they’ve been there for 12 days. Crazy or simply determined? The first two guys in the queue are working for a company who are going to give away the phones in some…
