Vicky O’Farrell joins Kentish and Co as an associate
September 2015 – Vicky O’Farrell joins Kentish and Co as an associate. Read more in the press.
Women in FM Question Time
FM might still be a male-dominated profession, but it’s a mistake to think that male FMs don’t understand what it’s like to be in the minority. At the recent Women in FM Question Time event #askwifm, each of the panellists, had to say something about themselves that very few people…
Magenta begins working with Kentish and Co
July 2015 – Magenta begins working with Kentish and Co. Read more here.
Closing the Leadership Gap in FM
Here’s an infographic with the results of our survey into leadership within facilities management. Hope you enjoy.
Liz Kentish to chair Day Two of the World FM Congress
April 2015 – Liz Kentish, MD, Kentish and Co. is former Deputy Chairman, British Institute of Facilities Management (BIFM) and will be chairing Day Two of the World FM Congress on 19 May.
Dealing with customers when everything is going wrong
Last week I stayed at a hotel in London the night before I was due to run a workshop for a client. All was going well until I came back to the hotel about 8.45pm to be told ‘don’t use the lift, there’s no power’. The chap at reception was…
What’s work experience really been like? by Ellie, aged 14
At my school everyone in my year at the moment has to do a week of work experience. I chose to do my work experience at Kentish and Co, they are a training and development company. The company is run by my aunt and uncle. On the Monday we travelled…
Rob saves the day! A lesson in customer service
Panic, frustration, anger and feeling downright undervalued were just a few of the emotions that made up my morning today. Let me tell you how it all began. It was a wet and chilly morning in Walthamstow, we were preparing to drive home to Stamford after a few days on…
After the horse has bolted
Many of you know that we live in a rural village, 56 houses, no pub, no shop. By birth though, I’m a townie. On the way to the tip today a massive black horse came cantering towards us, riderless. So I jumped out of the car and headed towards the…
Have you got the habit?
One of our global clients has recently introduced ‘shares’. The idea is, that when three or more employees are together, they start their meeting/training course with both a ‘safety share’ and a ‘people share’. It only takes a few seconds, and can be work-related or not. It’s a chance to…