The answer: FEEDBACK Feedback is one of the essential elements of good communication in any relationship, in the workplace or otherwise and it can build or lose trust quickly. As feedback is about clear communication, it’s also a reflection of your company culture. I’ve had a number of conversations recently…
A mortgage broker was helping me with my remortgage at home. My wife and I are a pretty complicated mortgaging case (we’d make a good case study in the Sunday papers, I wonder why they haven’t called…?). We’re both self-employed, so no two years’ income are ever the same; and…
Whilst I take a short breather over a cool glass of wine on a Sunday evening, I reflect on the previous week’s events in my role as a mother whose recent work-life was within FM. In both roles I have facilitated my client currently my partner (and service user children)…
Let’s face it; we all have a tendency to make assumptions from time to time, about people and about situations. Our assumptions come from all sorts of things – our experiences, other people’s experiences, the media, current jokes, hearsay, even films and books. Let me share a couple of personal…
Following on from my blog the other week about how other people see you. (With the illustrations of my face) I have had some interesting feedback which although put in different ways all came pretty much to the same conclusion, which is: “I would love to be myself all the…
I have always been fascinated as to how other people see you. By that I mean what do they actually see in you as a person, what is their ‘take’ on you? What do you represent in their eyes? With your family do they see a loving husband/wife, someone gentle…
The ability to listen, not just hear but listen and absorb what is being said is one of the most important skills a coach can master. We are not natural listeners, during a conversation most people are already working out what they are going to say in response; they’re not…
If you want to find out something, ask a question. Children do it instinctively and they will keep asking, digging and digging until they get an answer that satisfies them. As a coach, questions, or rather the right questions at the right time are as powerful a tool as listening.…
BWF (Body Words Focus) helps us get from an undesired state to a desired state by understanding how we inwardly communicate to ourselves and outwardly communicate to others. It is how we manage our state, which is a way of being at any given time. It is how we can…
We should be clear about what is required of a manager when performing the role of coach in their organisation. Let’s first look at all management activity of which there are three key areas: Managing Leading, and Coaching These three activities are complimentary and will help you achieve your business…
