“What if we invest in training our staff – and they leave?”“What if you don’t invest in training them – and they stay?”When you recruited your people they may have had all the skills, knowledge, behaviours and attitude necessary to do the job – but perhaps over time the job…
David Kentish, director at the people change experts, Kentish and Co, gives us their four rules of how to let go and delegate. Rule 1. Don’t be a control freak: No-one can do this the way I do it or want it to be done This was my mantra when we first…
David Kentish believes that analysing unhealthy relationships in the workplace is the first step towards a healthy workplace agenda. Here he discusses how balance and awareness are key to successful relationships at work. When discussing how healthy relationships in the workplace are achieved and what they look and feel like,…
By Kentish and Co managing director, Liz Kentish. “What if we invest in training our staff and they leave?” “What if you don’t invest in training them and they stay?” When you recruited your people they may have had all the skills, knowledge, behaviours and attitude necessary to do the…
By Liz Kentish This article originally appeared in firstwomen.co.uk. Who hasn’t felt bored, frustrated and disengaged while sitting in a stuffy training room watching one PowerPoint presentation after another? With this type of theory-based training, people go back to their day job and immediately forget what they’ve learned. The same can…
David Kentish joins other experts in discussing how FMs can learn to adapt in the face of change. This article originally appeared in FMJ September 2016 edition. Once upon a time ago, the world of work was very different to how it is today. Thirty years ago, managers had offices…
Visual collaboration is changing the way we work and is now essential to every organisation, enabling them to ensure the rapid flow of business ideas, understanding, knowledge and expertise. Today’s reality is that traditional in-person meetings are time-consuming, expensive, and fast becoming environmentally unacceptable. Visual collaboration tools free your organisation…
Lorna Fairbairn, Learning and Development Manager for John Laing Integrated Services discusses the benefits of ILM training programmes for FM service providers. David Kentish asks: Is the question of how you are preparing your future managers and leaders a recurring topic at management and board meetings within your organisation? Is…
Gerald R. Ford said “If I went back to college again, I’d concentrate on two areas: learning to write and learning to speak before an audience. Nothing in life is more important than the ability to communicate effectively.” Public speaking is the number one skill that’s guaranteed to position you…
If you are responsible for running meetings, and aren’t quite sure how best to go about creating an effective meeting experience, here are a few key steps to successful meeting management. 1. Meet with a purpose If you ask most people, they have been to one too many meetings that…
