Panic, frustration, anger and feeling downright undervalued were just a few of the emotions that made up my morning today. Let me tell you how it all began. It was a wet and chilly morning in Walthamstow, we were preparing to drive home to Stamford after a few days on…
The answer: FEEDBACK Feedback is one of the essential elements of good communication in any relationship, in the workplace or otherwise and it can build or lose trust quickly. As feedback is about clear communication, it’s also a reflection of your company culture. I’ve had a number of conversations recently…
I’m talking about the individual FM within an organisation, rather than the profession of FM. I was talking on the telephone to someone the other day and we were discussing the profile of FMs amongst other areas of business and how our colleagues view the job we do. In my…
